About

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Our Story

Established since 2016, we are proud to be an out-sourcing company headquartered in Chicago, IL with a core operations office based in Islamabad, Pakistan. Merkavoix is a Business Process Outsourcing (BPO) company that specializes in the field of Inbound Services, Out-bound Services, Live Chat Support Services, App and Web Development, IT Infrastructure Development, Virtual Assistant and Tele Marketing Services.

We are a multilingual Business Process Outsourcing (BPO) company offering superior services at a competitive price in the industry. With over 4 years in BPO industry, we have challenged the industry veterans through our commitment of providing superior customer care and technical support. We strive to be a great BPO rather than a good BPO by exceeding our customer expectations.

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Understanding Our Promise

Our clients always love the eminence of service and this is the top-secret of our success!

We are always concerned about our client's ROI

At Merkavoix our promise to our customers is clear and above all. We do not operate as an ordinary BPO instead we put ourselves in our customer shoes and deliver accordingly.

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Organization With Inclusive Culture & Persistence

OUR VISION

To provide top class services and enable business proficiency through inspiration, modern technologies and optimal customer care by reducing the time and cost.

OUR MISSION

To become Businesses First Choice for BPO services bringing innovation and Premium Customer Care.

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CORE VALUES

TRANSPARENCY

Honesty, Open to Communication

ETHICS

Respect, Responsibility

BALANCE

Teamwork, Fun, Growth